Training, Guidance and Consultation Services
Training Services
Number of On-Site Training Requests
11.09K
Number of digital training requests
186.48K
Percentage of digitalization*
100%
Percentage of requests fulfilled**
43.79%
Guidance Service
Number of Guidance Service Requests
12.39K
Percentage of digitalization*
50.98%
Percentage of requests fulfilled**
93.31%
Consultation Service
Number of consultation service requests
140.15K
Percentage of digitalization*
60.52%
Percentage of requests fulfilled**
93.79%
Nawafth
Total Number of Interactions
Men
29,638
Female
14,475
Digital Rate
100%
Completion Rate
100%
User satisfaction
Men
88%
Female
92%
Academy (Training)
Total Number of Interactions
Men
75,747
Female
62,354
Digital Rate
100%
Completion Rate
100%
User satisfaction
Men
93%
Female
95%
Number automated request out of total *
Number of completed request out of total **