It is a public opinion mechanism to enable different segments of society to participate and share their opinion as well as interact with others. Participants can share their opinion, and give suggestions and comments on relevant topics. They can also take part in electronic polls and surveys to improve the General Authority services
The General Authority understands the importance of electronic community participation practices worldwide, it has utilized internet services and community participation tools in order to enrich the level of participation and come up with actual results and outcomes. This mechanism helped the General Authority develop its structure, policies, procedures, level of performance and services as well as decision-making. The General Authority opened the doors for constructive feedback through its different communication channels in order to continuously develop its performance.