Training Services

Number of On-Site Training Requests

11.09K

Number of digital training requests

186.48K

Percentage of digitalization*

100%

Percentage of requests fulfilled**

43.79%

---

Guidance Service

Number of Guidance Service Requests

12.39K

Percentage of digitalization*

50.98%

Percentage of requests fulfilled**

93.31%

---

Consultation Service

Number of consultation service requests

140.15K

Percentage of digitalization*

60.52%

Percentage of requests fulfilled**

93.79%

---

Nawafth

Total Number of Interactions

Men

29,638

Female

14,475

Digital Rate

100%

Completion Rate

100%

User satisfaction

Men

88%

Female

92%

Academy (Training)

Total Number of Interactions

Men

75,747

Female

62,354

Digital Rate

100%

Completion Rate

100%

User satisfaction

Men

93%

Female

95%

Number automated request out of total *

Number of completed request out of total **