Services Performance Statistics

Training Services

Number of On-Site Training Requests

95182

Number of digital training requests

100

Percentage of digitalization

100%

Percentage of requests fulfilled

47.09%

Guidance Service

Number of Guidance Service Requests

200844

Percentage of digitalization

49.69%

Percentage of requests fulfilled

12.04%

Consultation Service

Number of consultation service requests

735984

Percentage of digitalization

59.26%

Percentage of requests fulfilled

23.21%

Nawafth

Total Number of Interactions

Men

Female

Digital Rate

100%

Completion Rate

100%

User satisfaction

Men

%

Female

%

Academy (Training)

Total Number of Interactions

Men

Female

Digital Rate

100%

Completion Rate

100%

User satisfaction

Men

Female

Number automated request out of total

Number of completed request out of total