Customer Experience
Customer experience is the impression your customers have of your brand as a whole throughout all aspects of their buying journey, from marketing, through the product or service purchase process, to after-sales services. This model focuses on comprehensively understanding the customer experience and enables organizations to understand how customers engage with the product or service across various stages.
"Monsha'at" provides manuals, tools, and resources on the website, but it's important to note that these materials are for information purposes only and are not binding on users. Users are responsible for choosing what suits their business needs, and “Monsha’at” is not responsible for any damages or claims resulting from the use of these materials. The published materials may be updated and “Monsha’at” does not guarantee their effectiveness or provide any assurances regarding their use.