Enhancing existing services and adding new ones may not require an increase in staff or high costs, while simultaneously creating a competitive advantage over traditional laundry services. Examples include:

• Specialized washing service for luxury garments

• Stain removal service

• Dedicated waiting and changing room

• Pickup and delivery service for laundry

• Extended operating hours or 24/7 service

Providing high-efficiency washers and dryers is a critical consideration for reducing expenses and ensuring the success of the business. This helps avoid maintenance costs and workflow disruptions, as well as the additional costs that outdated equipment may incur through increased water and electricity consumption.

Understanding customer feedback and evaluating their experience with the services provided at the laundry through specific tools such as surveys or direct questioning can help identify potential areas for improvement and ensure that all customer needs are met.

Implementing loyalty programs helps retain existing customers and attract new ones by offering exclusive deals or discounts. Additionally, providing coupons can help reach potential customers and introduce them to the services offered.