Store Operation Manual

Precious Metals and Gemstones Shops

Precious Metals and Gemstones Shops are shops that sell precious metals and gemstones at retail.

Consumer Rights

Consumer Rights When Purchasing Gold:

01

The gold piece must have a karat marking.

02

The gold should be weighed on a precise scale.

03

All information must be written in Arabic, although an additional language may be included.

04

Consumers should receive a stamped invoice from the seller with the price of the purchased item.

05

The product must comply with the approved technical regulations.

06

The manufacturer's or importer's hallmark must be present on the piece.

Requirements for Setting Stones and Gems in Gold:

01

If the percentage of stones that have no value exceeds 5%, they will be deducted.

02

The store owner must disclose the weight percentage of the stones set in the gold piece.

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latest changed date 15 January 2025

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